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What our customers are saying

4.8
Based on 304 reviews
Andrzej K.
19:59 30 Apr 21
Awesome service today! Tech's had all the right equipment for a quick diagnosis. Eric was super fast and helpful in explaining the issue and repair, and within hours of making the call, everything was fixed. Andrew dropped by with some parts while Eric kept up the repair for a lightning fast job. Price was very reasonable, and everyone was 'covid' safe and considerate. Thanks guys!
German A.
20:36 12 Apr 21
They are very professional and they know what they are doing. I purchased a furnace and air conditioning unit from them a couple of years ago. Andy, the technician who came to my home to make the initial assessment was very patient and explained everything clearly. The equipment has worked very well all this time. I decided to have a humidifier installed and they did it promptly. Last year my old (very old) water tank broke and I decided to purchase a new one from Hamco cause I know them. They fixed my problem the same day. If I move to another house, I'll contact them to service my heating unit. They are reliable.
Frank R.
04:20 07 Apr 21
My mom had an issue with her furnance 2 days ago & when Eric from Hamco came to take care of the call, his professionalism during the check was fantastic. He answered any & all questions that I had concerning the problem. He found the problem & corrected it in timely fashion. Thanks again Eric for your help & fixing my mom’s furnace issue.
Janette T.
14:18 06 Apr 21
Eric from Hamco just serviced our furnace, under the service plan. He was courteous, efficient and informative. Very pleased with the service.
George H.
21:32 31 Mar 21
Very friendly and inviting business. Their prices are very competitive. Andrew, the sales rep. was very prompt and thorough regarding options and the estimate and we felt confident to proceed. The installation of our heat pump/air conditioner was also prompt and despite structural snags was completed efficiently and ahead of anticipated timing. Highly recommend HAMCO!
T D
20:10 31 Mar 21
We needed a whole new system in the house including a water heater (Which broke) and booked a consult visit from HAMCO with sales associate Zach. Zach was able to answer our queries and help us build a system that would suit the needs while being affordable. He was very professional and helpful, even when we called him and added last-minute changes, and he was able to make them within the original quote. We got the work done early the next week (only a few days later) and had an excellent team doing the install. We were really happy with the quality of work and professionalism from the install team of Justin, Ainslea and Nino (Zach helped out as well). They were particularly helpful in troubleshooting some concerns we had during the install, that we had not anticipated, and we ended up with a very streamlined and efficient setup which is needed as this is an older home with not a lot of room. We were concerned about maintenance and knowing what to do for each piece of equipment, so Zach created a maintenance checklist for us, and Justin showed us how to change the filters and the shutoffs for all the equipment. Our neighbor was impressed with the setup when we showed them, it looks like a new build system now and much quieter, so we are very happy. Thanks!!!
E D
20:05 31 Mar 21
...reposting as it changed the review when I tried to add a new one....But we had Eric come in and do a check on the furnace he was really good gave us some great advice and put us in contact with Zach from sales. Very happy with HAMCO....particularly now all the work is done.
Rich J.
16:36 29 Mar 21
Fast, friendly and knowledgeable service and they actually showed up in the time frame that they had promised us! Eric was super helpful and got us back up and running in a few minutes. Great service and price, would recommend to anyone
Sara B.
00:27 18 Mar 21
Our furnace was working, but only blowing cold air, so I called HAMCO. The receptionist, Connie, was very knowledgeable and provided potential solutions over the phone. She was able to book an appointment for me the next day. The tech, Eric, called ahead and arrived early in the day. He was polite and efficient. He fully explained the issue and provided troubleshooting techniques should this situation occur again. He was finished in a reasonable amount of time, the service fee was minimal, and I would absolutely recommend this company.Thanks team!
Robert S.
19:49 17 Mar 21
Had a furnace inspection today by Allen . Very thorough and friendly . Adherence to safety protocols were good . Thanks for everything!
Michael J.
13:55 15 Mar 21
The repair person phoned first and arrived shortly thereafter. He was well spoken and efficient. He wrote a description of all diagnostic tests. I would recommend Hamco.
Frank C.
17:29 11 Mar 21
Hamco just finished this year's (2021) annual maintenance on 2 furnaces. Technician (Eric) did a bang-up job - knowledgeable, efficient and courteous - thank you !!Once again Hamco earns its stripes. Had them in for regular furnace maintenance. Andrew M. was everything you would want in a technician - skilled, professional and pleasant. Been using them for many years and highly recommend them. Two thumbs up!
Lukas G.
20:57 02 Mar 21
Very happy with the work Eric did, was friendly and on time.
Reid M.
20:32 23 Feb 21
We came back from the hospital after the birth of our first child to a cold house. The furnace had stopped blowing hot air. Andrew, the technician on call, came promptly and fixed the issue in no time, explaining what went wrong and how to avoid it in the future. Great service for a fair price.
Mark F.
15:18 21 Feb 21
Excillent customer service. Thank you.
Jessica C.
20:35 16 Feb 21
Our furnace just stopped working on a very cold day. Although they were so busy, Hamco arranged to send a team to our home ASAP as we have a baby, and our house was getting cold quickly. The service men were lovely, arrived about 30 mins after I called and solved the issue right away. Would definitely recommend.
Vera M.
16:37 09 Feb 21
Great experience with HAMCO. Service technician Allan came today for our yearly furnace maintenance. He called in advance to let us know when he would be arriving. He wore the appropriate PPE especially important during these COVID times. He was friendly, courteous, knowledgeable and professional. I would highly recommend HAMCO to anyone looking for a heating and cooling service provider. Overall a great experience with them as always.
Chris D.
15:14 27 Jan 21
always do a great job!
Carl V.
19:06 23 Jan 21
Called up as a new homeowner not sure what was going on with my boiler. Got some excellent service and advice right over the phone from Eric. Friendly and re-assuring! They've got my business.
Dora K.
16:56 12 Jan 21
Excellent, efficient service. Friendly and knowledgeable technician Allan was wonderful. Thank you!
Nara R.
19:55 29 Dec 20
Our heater's inducer motor was turning on but for some reason the ignition was not happening occasionally. I booked an appointment through phone. We had a faulty Gas valve switch which Nolan was able to diagnose as well as fix promptly. Keep up your good work Hamco and team!!
Adam L
16:43 16 Dec 20
Great service and great staff! Furnace stopped working and they had repairmen at my place the same day. Furnace was working again in an hour
Karen R.
00:24 11 Dec 20
We had a good experience with the salesperson, installers and service person. It’s not often that you find a company with consistently good service. My husband and I happily recommend this business. We’d like to make special mention of Neil, as he went above and beyond when doing the install. Also, Allan was very prompt and professional when completing our 1 year maintenance. Thank you.
Elliot B.
15:23 09 Dec 20
Had my regular maintenance today done by Allen. He was on-time, quick, polite, and everything went well. Hamco makes this annual chore a non-issue.
Jenny P.
16:44 08 Dec 20
In 2016, my husband and I contracted Hamco to replace our furnace. The company did a stellar job. Their skilled and personable technicians have maintained our furnace since it was installed. We are very grateful for their sincere and honest care. When our aging air conditioner died last summer during a heat wave, we contacted Hamco again to do the installation. Again, they were quick to act and their skilled and personable sales and technical staff did a fantastic job. With each call, they have always arrived on time with full PPE, are polite and leave the area where the work was done spotless. We cannot say enough good things about this wonderful company and have recommended Hamco to four of our friends. If you are considering a new furnace, air conditioning unit, or maintenance, you cannot go wrong with Hamco. Thank you, this review was a pleasure to post!
Paul P.
15:30 08 Dec 20
Professional and likeable staff who are knowledgeable, fair, and quick to respond. We have been happily using HAMCO for many years.
Ryan S.
21:57 02 Dec 20
Great diagnostic service and affordable and honest advice from tech Andrew. When you need to stay warm or cool, call the hamco!
Joel S.
15:20 02 Dec 20
I had an annual inspection done on my furnace that we had replaced a year ago. HAMCO's technician was friendly, professional and thorough. I'm very satisfied with the company and will continue to make them my first choice for HVAC replacement, repair, and maintenance.
Terry-Ann’s C.
16:28 18 Nov 20
Allan was our service guy for maintenance and he was very pleasant, efficient and informative.
Anne O.
15:00 18 Nov 20
Always helpful. From sales, to maintenance to office. Highly recommend!thank you
Leonard G.
17:36 16 Nov 20
My service request was for a furnace inspection and cleaning. Their availability was very prompt and the technician (Allan) arrived well within the promised time frame. He was very courteous and professional. He completed his inspection and cleaning and provided me with a thorough synopsis of the work and condition of our furnace. I have used Hamco on previous occasions to install/service our our daughters air conditioner and repair her furnace. Each and every experience has been very positive. I would highly recommend Hamco for your heating and air conditioning needs.
Kathy I
22:26 13 Nov 20
I am extremely pleased with the service I received today by Andrew. He went above and beyond to find the problem with my furnace, fixed it efficiently. He was very curtious and polite, followed all COVID guidelines to make me feel safe. Thank you so much Andrew, for any future problems I will most definitely be calling you. Thank you so much.
Gary H.
14:19 11 Nov 20
Had my annual furnace service with Hamco done yesterday. Allan, the service representative, was punctual, courteous and friendly and took time to answer a few additional questions about my heating system.
Brian G.
20:31 09 Nov 20
The person who performed the service of a Viesmann Vitodens 100 knew exactly what he was doing. He was on time and thorough.
Joanna K.
00:25 06 Nov 20
Hamco replaced my heating and hot water system. Im in an apt and the system is located inside a really tight closet, its a real pain to get into the space and they had the task of removing the old unit and putting in a brand new unit. Its a very challenging space to say the least. They did a fantastic job! They came on time. The technicians were nice and friendly. Everything was clean when they left. Im really happy with the service I received.
Karen A.
20:42 05 Nov 20
Had my furnace serviced today. The technician, Allan , was on time, introduced himself, explained what he found, what service work he performed as well as inquiring if I had any concerns. He was very professional.
Karyn B.
16:18 05 Nov 20
Quickly responded to our call. Were very fair in dealing with our concern. Professional, and squeezed us into a busy schedule. Very happy with the outcome. Thank you!
Keith D.
00:12 05 Nov 20
We had a new York water saver humidifier installed on our furnace today by Josh from Hamco.Josh was very professional and did a great job on the install.He was very good at answering my questions, and helping me understand how the system worked.When he was finished everything was neat and clean.I really appreciate the excellent products and workmanship that Hamco provides.Many thanks!!Keith Dawson
Deborah M.
15:10 03 Nov 20
We have been using Hamco since early 2018. We have never been disappointed with them. We had all our ducts in basement redone, a fireplace installed, a hot water tank installed, and after all that an emergency furnace installed. They have always been honest and professional.I especially love the call when they are on their way, for me that is everything!Today Andrew came in to do our annual furnace maintenance, I have not a bad word to say, he was exactly what you want your tech to be.I highly recommend Hamco for all your heating and cooling needs. Our only regret is that Hamco didn't install our Air Conditioner.Well Done Hamco.Thumbs up from this Stay at Home Mom.
Trish W.
15:34 02 Nov 20
Great experience.
Lara C.
14:56 02 Nov 20
Called them for a furnace inspection, they were prompt and efficient and reasonably priced. They were also able to recommend a great technician for duct cleaning as well.
cory C.
16:51 29 Oct 20
I have bought 2 furnaces from Hamco for 2 seperate houses and I am very happy with both. They offer a wide range of products and accessories to best fit your personal situation. Everyone is great from their installation, service ,sales, and office staff. They have great knowledge and expertise for anything heating or cooling related.
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