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What our customers are saying

Based on 344 reviews
Gordon R.
01:08 11 Jun 22
Very satisfied with the courteous and professional service provided by the service man who checked our air conditioner.
Lorne R.
13:02 10 Jun 22
Hamco Heating is always extremely professional and thorough. Andrew, the technician who did the spring service on our A/C system, was great. i would highly recommend Hamco Heating and Cooling Ltd.
Frances M.
23:07 07 Jun 22
Thank you to Logan and HAMCO for the awesome service call for my a/c. Logan was professional and kind, and didn't try to sell me anything new -- just fixed the issue. HAMCO will be my go-to for any future HVAC needs.
Mark M
22:41 01 Jun 22
While at our house to do the annual inspection of our air conditioning unit, Andrew also went up into our very shallow attic to inspect an issue with the bathroom fan exhaust tubing. Within 24 hours, he called with an estimate for the cost to replace the tubing, and he came back about a week later, on a very hot day, to replace it. It was by no means a comfortable environment in which to work. Despite the conditions, he worked efficiently in a genial manner. It was late on a Friday afternoon, but he patiently explained things to us and answered our questions. Andrew is a very capable and personable service person.
Carol L.
19:58 30 May 22
Had maintenance done one my furnace and air conditioner today. Nolan was very professional, personable, and knowledgeable.
sheryl S.
15:32 20 May 22
Dan from Hamco did a great job when he came to check my air conditioner.He replaced my filter, checked all the wiring, system pressure and my thermostat as well as he sprayed and cleaned my outdoor unit. He was very polite, friendly and answered all of my questions. This fellow is definitely an asset to your business and a "keeper".
Bruce G.
13:24 20 May 22
Great service. Daniel (tech) did a great job!
Ber S.
02:37 15 May 22
As far as the product goes (Daikin FIT), it has only been 2 weeks since the system was installed, so I cannot give a credible review for the product itself yet, maybe for another day.I would like to call out the way my Daikin Fit was installed. Initially I was impressed since they initially said it is a 2-day job, but the install team (Greg/Christian/and a lady) managed to finish the job in a day. But then I realized how poor the wiring was done for my HVAC system. They just tied everything and tucked everything to the side of the furnace/duct. It looks electrically unsafe even. My old HVAC was done way more better. I am aware that the new HVAC systems have more electronics, but I've also seen other new Daikin installations and the wiring is not as bad as what has been done on mine. Also, there's supposed to be a holder for all the service manuals that they usually stick to the side of the airduct, but when I asked for it, they said the forgot to bring one and will just come back to install one. So they just put all the manuals on top of the media filter. But they never came back.I already reached out to my sales agent Daniel Poirier, but it's been 2 weeks now, and no action has been done yet or have not heard back from their installation manager as of this writing.Be the judge. I guess that would fall to simply being a poor quality work and poor after sales customer service.UPDATE:I would like to thank the team from HAMCO (Daniel - Sales, Shane - Service and especially Nolan - Technician ) for looking into my concern. It might have taken about 3 weeks, but at least they worked on a solution regarding the furnace wiring (and document holder) and they did not disappoint. You can see from the photos the updated wiring of my furnace. One satisfied customer! Thanks again!
Temi N.
19:00 25 Apr 22
Called after discovering a leak in the pipe to a radiator. Nolan was amazing...did not flinch when he saw my low basement and the awful crawlspace he might have to access for the job. Gave me options, advice, answered ALL my questions and fixed my leak. Having had a poor experience with a couple of other popular companies in the area, I will definitely be calling Hamco again for maintenance and any new issues (and I will be requesting Nolan if he's available!!).
Rosemary C.
19:21 12 Apr 22
Hamco has done a service check on our AC for over ten years now - ever since they installed it! Nolan has always called ahead to let us know when to expect him to arrive and, like today, he is always prompt. He’s a hard worker and does a great job. He is very pleasant and considerate and we look forward to seeing him every year. Thank you for your outstanding service and realiability!
Brian E.
12:09 08 Apr 22
Technician Ashley called ahead to let us know when she would arrive and she arrived on time. She performed the required maintenance and Hamco will send another tech once the weather gets warmer to service the A/C. Booking online was easy and response was fast. I have only good things to say about HAMCO.
Shonna S.
22:09 01 Apr 22
Amazing service! Will def spread the word and call again when needed! Woke up to know heat this morning sent an email as I came across them on Google! I had a specific request that they were able to do! Mike messaged me offering to come early then the arranged time which was amazing! He was so nice and worked quick and I was very impressed! If you need a repair or a new unit def give them a call! Thank you so much Mike - you’re a life saver!
Elizabeth C.
15:46 23 Mar 22
Nolan showed up right on time and did an excellent job. Very professional and a nice guy. Knew his stuff. He deserves a raise!
Michelle S.
14:08 19 Mar 22
Ashley was extremely friendly and informative. On-time, upfront and helpful. Nice to trust a local business that has your best interest in mind. No hidden costs, just plain good service. Would recommend to friends and family.
Karen M.
23:28 15 Mar 22
Repairman showed up on time and was very personable and professional. He had our furnace working again in under 10 minutes and explained what the problem was a dirty flame sensor. I would highly recommend Hamco they installed our Furnace and Air Conditioning and have provided excellent service since 2006.
Su B.
16:49 08 Mar 22
Always a great experience with Hamco. Ashley and Andrew came to do a furnace checkup and they were professional and friendly. I highly recommend their services, from a new install to regular maintenance. A pleasure to work with.
Trish W.
19:27 25 Feb 22
Great experience.wonderful experience!! Excellent service from Dan!
Jay Q.
14:47 17 Feb 22
We had hamco heating and cooling in last year to install a new furnace and they were very neat and tidy. Did an amazing job and were very knowledgeable and answered any questions we had.We just had our one year maintenance completed and they were quick and on time.
patel P.
22:10 14 Feb 22
Danial did the fabulous job for the furnace issue.Really recommend for heating and cooling issues.
Karnica P.
19:07 14 Feb 22
Dan was punctual and efficient and helped get our heating back on the very same day. We highly recommend him if you are reaching out to Hamco!
Adrian H.
14:55 11 Feb 22
Top quality service every time. Very professional. Daniel M recently did maintenance service on my air-handler and Navient boiler, he is very knowledgeable and answered all of my questions with thoughtfulness and care.
James C.
16:53 03 Feb 22
I had a great experience starting with the salesman and the service men installing the new furnace. Very professional all around.
Ron H.
15:34 01 Feb 22
Hamco installed furnace in 2011. Yearly maintenance by techs and office staff are excellent.
David M.
21:07 31 Jan 22
We had a heat pump installed in our Heritage status home. Preservation of the exterior appearance was critical, as was the efficiency that a heat pump could bring us for both winter and summer. Andrew and his team at Hamco worked diligently, professionally and were flexible throughout the installation process . The Daikin heating and cooling system recommended by Andrew has worked flawlessly.
Steve C.
20:09 12 Jan 22
We called Hamco when our furnace stopped working and they replaced the igniter. We had a couple of intermittent issues with it not starting up properly after that and they came out under warranty, even though it turned out to be nothing to do with their installation. Their technicians and HO staff all seem knowledgeable, helpful and responsive.They're now our go-to company for all future HVAC work. Recommended.
Claude T.
02:12 06 Jan 22
Customer service was specific to my needs.
Sean J.
16:02 20 Dec 21
We had HACMO install a humidifier for us and the installation tech (Andrew) was very professional and did a great job. I would highly recommend them!
Allen S.
19:48 12 Nov 21
We had a somewhat tough to diagnose issue with our boiler. Took 2 visits but Nolan was pretty tenacious in figuring it out and helping us with a temporary fix while replacement part came in. Part was in stalled quickly and at exact cost.Would recommend
18:54 10 Nov 21
I recommended Hamco to a friend who needed her furnace repaired and the team at Hamco made it happen!!! They were able to send Allan out that day and he fixed the problem! My friend was very happy with the recommendation!!! Way to go Hamco!! 👍🏻👍🏻
Nathan W.
17:44 08 Nov 21
Very friendly and efficient. Came earlier than scheduled, but with lots of warning. Gave gave great advice without trying to upsell. Allan was a huge help.
Pauline D.
16:40 02 Nov 21
I am a first time customer of Hamco's & will continue to be. I recieved the best service possible from Allen. He was friendly, knowledgeable, & efficient. Thank you Allen.
Jennifer B.
16:17 29 Oct 21
Furnace maintenance call on furnace installed by HAMCO in 2014. Service tech Allan was on time and courteous, did a thorough cleaning, then he explained how we can keep the system in good repair.
Nicholas S.
19:13 27 Oct 21
The HAMCO customer service was stellar! Our boiler was in need of pipe replacement and the repair came within what was quoted. Nolan was amazing... professional, knowledgable, helpful and considerate - shout out to Connie as well. Overall, definitely one of the best service/repair calls we've experienced. From first call to quote to repair we highly recommend HAMCO.
Lesley R.
14:46 26 Oct 21
Alan came for my annual service, he was on time, friendly, thorough and efficient! I would highly recommend this company!!
stefan R.
13:19 25 Oct 21
Fireplace maintenance and check up was done. Love to support local business. They are great to work with.
John P.
15:08 24 Oct 21
Honest and reliableAlways my first choice
V Brown W.
02:06 20 Oct 21
It was a great experience dealing with Hamco. Allan was very professional and knowledgeable.
elizabeth W.
16:10 19 Oct 21
Hamco performed furnace maintenance at our home. The technician was polite, punctual and pragmatic.
Penny S.
17:45 18 Oct 21
Allan did a service on furnace today. He was very polite and explained what he had done and asked if I had questions. He was very efficient and friendly.
Colin M.
22:08 15 Aug 21
I had to have my AC condenser unit moved about 10 feet to a different spot in my backyard on fairly short notice. It was in the way of a deck being constructed and work had to be halted until it was moved.I got quotes from four reputable, well reviewed HVAC companies in Hamilton and HAMCO was the cheapest. They were also able to slot me in for the work in just a few days, which was an important factor, so I went with them. They sent Nolan out a few days later and he completed the job very quickly and with a high degree of professionalism.There were a few issues on site, notably he had to work on uneven, muddy ground thanks to the ongoing construction, and within the framing for the deck itself. I'm satisfied with every aspect of the job so far and glad I went with HAMCO and Noaln.
Frank S.
01:28 20 Jul 21
We had Allen in to perform an inspection on our furnace. The first thing that I liked was that he was there right when he said he would be. I hate sitting waiting for people to show up. Allen did a very thorough job checking out the furnace. What I liked most was that he explained to me the state of furnace, what parts were wearing without trying to upsell me. He gave me the information and left it in my hands. I appreciated that.
Shannon S.
15:32 07 Jul 21
This was my first experience with HAMCO. I recently moved to Hamilton and learned that my very old furnace was installed by HAMCO..So I called to have them come and do a maintenance check. Allen showed up on time..he was friendly and honest about my furnace and did an amazing job. I highly recommend HAMCO for their professionalism and their honesty...I will continue to use HAMCO for all my heating needs....A great company with great values
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