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What our customers are saying

Based on 320 reviews
Colin M.
22:08 15 Aug 21
I had to have my AC condenser unit moved about 10 feet to a different spot in my backyard on fairly short notice. It was in the way of a deck being constructed and work had to be halted until it was moved.I got quotes from four reputable, well reviewed HVAC companies in Hamilton and HAMCO was the cheapest. They were also able to slot me in for the work in just a few days, which was an important factor, so I went with them. They sent Nolan out a few days later and he completed the job very quickly and with a high degree of professionalism.There were a few issues on site, notably he had to work on uneven, muddy ground thanks to the ongoing construction, and within the framing for the deck itself. I'm satisfied with every aspect of the job so far and glad I went with HAMCO and Noaln.
Frank S.
01:28 20 Jul 21
We had Allen in to perform an inspection on our furnace. The first thing that I liked was that he was there right when he said he would be. I hate sitting waiting for people to show up. Allen did a very thorough job checking out the furnace. What I liked most was that he explained to me the state of furnace, what parts were wearing without trying to upsell me. He gave me the information and left it in my hands. I appreciated that.
Joyce G.
17:06 19 Jul 21
After one company told us our air conditioner was totally shot and couldn't be fixed (and a sales person followed up: $4,200 for a new unit), I called HAMCO for a second opinion. (UPDATE: The original company was quick to give us a full refund for the service call, which makes me assume this was just an honest mistake on their part.) Anyway, glad I got the second opinion. Hamco's Shane and Nolan were totally empathetic, understood the issue immediately and offered reassurance that they would help, no matter what they found--one way or another. Nolan fixed it within MINUTES of arriving. I can't thank them enough. It was a simple part--Nolan got one and installed it, and the temperature is already cooling off in the house as I type this. THANK YOU HAMCO!!!! Highly, highly recommend.
Shannon S.
15:32 07 Jul 21
This was my first experience with HAMCO. I recently moved to Hamilton and learned that my very old furnace was installed by HAMCO..So I called to have them come and do a maintenance check. Allen showed up on time..he was friendly and honest about my furnace and did an amazing job. I highly recommend HAMCO for their professionalism and their honesty...I will continue to use HAMCO for all my heating needs....A great company with great values
Kingsley N.
17:03 03 Jul 21
Shout out to Andrew!! (Hope you don't mind me putting your name out here). Our new ac unit kept on blowing that 3a fuse..Andrew checked it out and after some painstaking detailed diagnosis he found that short and fixed it. Excellent professional service, Hamco gets it done and for a good price too 🙌🏿🙌🏿. Thank you!!
Melissa Mitchell [.
23:06 26 Jun 21
Excellent overall customer experience. From the outset, Andrew was knowledgeable, attentive to our specific needs, enthusiastic and reliable. The AC installation went off without a hitch by installers Michael and Greg, who were respectful and efficient. The initial ecobee thermostat installation glitch was solved quickly and expertly by Nolan, a fountain of expertise in his own right. We appreciated their professional ethic, and would highly recommend the Hamco team to anyone.
Sudarshan P
17:29 21 Jun 21
Happy to welcome them into my home. Helpful and knowledgeable, great for piece of mind.
Eric P.
23:38 12 Jun 21
Great service great price. Allan, Andrew, Mike, Nolan, Dave, Dan, Shane. As well as the rest of the office staff owners and installers are all great.
20:18 11 Jun 21
Allan inspected our a/c unit and provided a complete analysis of the problem and gave a price of the replacement part. Allan replaced the part and proceded to ensure the unit was functioning properly in a profesional and timely manner. great job.
Bethany Lara D.
14:29 10 Jun 21
Extremely professional, knowledgeable and informative. The quality of the costumer experience was absolutely exceptional. Truly, could not have been any happier with the service that was provided. A++++ 5/5I would recommend, and will continue to, without a doubt, to anyone needing heating/cooling services!! So much help. Thank you!
Andy S.
18:56 01 Jun 21
Very professional and friendly.
Mike S.
22:23 15 May 21
Eric the technician performed the yearly maintenance on my air conditioner and was very professional while he performed this service. He even took the time to teach me how to properly clean the air conditioner when it is needed to help it perform better and last longer.
Bill R.
20:25 12 May 21
Had no hot water, made a call and Andrew came out as advised to fix the problem, cleaned flame rod of water heater, now we have hot water again...thanks!
Andrzej K.
19:59 30 Apr 21
Awesome service today! Tech's had all the right equipment for a quick diagnosis. Eric was super fast and helpful in explaining the issue and repair, and within hours of making the call, everything was fixed. Andrew dropped by with some parts while Eric kept up the repair for a lightning fast job. Price was very reasonable, and everyone was 'covid' safe and considerate. Thanks guys!
German A.
20:36 12 Apr 21
They are very professional and they know what they are doing. I purchased a furnace and air conditioning unit from them a couple of years ago. Andy, the technician who came to my home to make the initial assessment was very patient and explained everything clearly. The equipment has worked very well all this time. I decided to have a humidifier installed and they did it promptly. Last year my old (very old) water tank broke and I decided to purchase a new one from Hamco cause I know them. They fixed my problem the same day. If I move to another house, I'll contact them to service my heating unit. They are reliable.
Frank R.
04:20 07 Apr 21
My mom had an issue with her furnance 2 days ago & when Eric from Hamco came to take care of the call, his professionalism during the check was fantastic. He answered any & all questions that I had concerning the problem. He found the problem & corrected it in timely fashion. Thanks again Eric for your help & fixing my mom’s furnace issue.
Janette T.
14:18 06 Apr 21
Eric from Hamco just serviced our furnace, under the service plan. He was courteous, efficient and informative. Very pleased with the service.
George H.
21:32 31 Mar 21
Very friendly and inviting business. Their prices are very competitive. Andrew, the sales rep. was very prompt and thorough regarding options and the estimate and we felt confident to proceed. The installation of our heat pump/air conditioner was also prompt and despite structural snags was completed efficiently and ahead of anticipated timing. Highly recommend HAMCO!
20:10 31 Mar 21
We needed a whole new system in the house including a water heater (Which broke) and booked a consult visit from HAMCO with sales associate Zach. Zach was able to answer our queries and help us build a system that would suit the needs while being affordable. He was very professional and helpful, even when we called him and added last-minute changes, and he was able to make them within the original quote. We got the work done early the next week (only a few days later) and had an excellent team doing the install. We were really happy with the quality of work and professionalism from the install team of Justin, Ainslea and Nino (Zach helped out as well). They were particularly helpful in troubleshooting some concerns we had during the install, that we had not anticipated, and we ended up with a very streamlined and efficient setup which is needed as this is an older home with not a lot of room. We were concerned about maintenance and knowing what to do for each piece of equipment, so Zach created a maintenance checklist for us, and Justin showed us how to change the filters and the shutoffs for all the equipment. Our neighbor was impressed with the setup when we showed them, it looks like a new build system now and much quieter, so we are very happy. Thanks!!!
20:05 31 Mar 21
...reposting as it changed the review when I tried to add a new one....But we had Eric come in and do a check on the furnace he was really good gave us some great advice and put us in contact with Zach from sales. Very happy with HAMCO....particularly now all the work is done.
Rich J.
16:36 29 Mar 21
Fast, friendly and knowledgeable service and they actually showed up in the time frame that they had promised us! Eric was super helpful and got us back up and running in a few minutes. Great service and price, would recommend to anyone
Sara B.
00:27 18 Mar 21
Our furnace was working, but only blowing cold air, so I called HAMCO. The receptionist, Connie, was very knowledgeable and provided potential solutions over the phone. She was able to book an appointment for me the next day. The tech, Eric, called ahead and arrived early in the day. He was polite and efficient. He fully explained the issue and provided troubleshooting techniques should this situation occur again. He was finished in a reasonable amount of time, the service fee was minimal, and I would absolutely recommend this company.Thanks team!
Robert S.
19:49 17 Mar 21
Had a furnace inspection today by Allen . Very thorough and friendly . Adherence to safety protocols were good . Thanks for everything!
Michael J.
13:55 15 Mar 21
The repair person phoned first and arrived shortly thereafter. He was well spoken and efficient. He wrote a description of all diagnostic tests. I would recommend Hamco.
Frank C.
17:29 11 Mar 21
Hamco just finished this year's (2021) annual maintenance on 2 furnaces. Technician (Eric) did a bang-up job - knowledgeable, efficient and courteous - thank you !!Once again Hamco earns its stripes. Had them in for regular furnace maintenance. Andrew M. was everything you would want in a technician - skilled, professional and pleasant. Been using them for many years and highly recommend them. Two thumbs up!
Lukas G.
20:57 02 Mar 21
Very happy with the work Eric did, was friendly and on time.
Reid M.
20:32 23 Feb 21
We came back from the hospital after the birth of our first child to a cold house. The furnace had stopped blowing hot air. Andrew, the technician on call, came promptly and fixed the issue in no time, explaining what went wrong and how to avoid it in the future. Great service for a fair price.
Mark F.
15:18 21 Feb 21
Excillent customer service. Thank you.
Jessica C.
20:35 16 Feb 21
Our furnace just stopped working on a very cold day. Although they were so busy, Hamco arranged to send a team to our home ASAP as we have a baby, and our house was getting cold quickly. The service men were lovely, arrived about 30 mins after I called and solved the issue right away. Would definitely recommend.
Vera M.
16:37 09 Feb 21
Great experience with HAMCO. Service technician Allan came today for our yearly furnace maintenance. He called in advance to let us know when he would be arriving. He wore the appropriate PPE especially important during these COVID times. He was friendly, courteous, knowledgeable and professional. I would highly recommend HAMCO to anyone looking for a heating and cooling service provider. Overall a great experience with them as always.
Chris D.
15:14 27 Jan 21
always do a great job!
Carl V.
19:06 23 Jan 21
Called up as a new homeowner not sure what was going on with my boiler. Got some excellent service and advice right over the phone from Eric. Friendly and re-assuring! They've got my business.
Dora K.
16:56 12 Jan 21
Excellent, efficient service. Friendly and knowledgeable technician Allan was wonderful. Thank you!
Nara R.
19:55 29 Dec 20
Our heater's inducer motor was turning on but for some reason the ignition was not happening occasionally. I booked an appointment through phone. We had a faulty Gas valve switch which Nolan was able to diagnose as well as fix promptly. Keep up your good work Hamco and team!!
16:43 16 Dec 20
Great service and great staff! Furnace stopped working and they had repairmen at my place the same day. Furnace was working again in an hour
Karen R.
00:24 11 Dec 20
We had a good experience with the salesperson, installers and service person. It’s not often that you find a company with consistently good service. My husband and I happily recommend this business. We’d like to make special mention of Neil, as he went above and beyond when doing the install. Also, Allan was very prompt and professional when completing our 1 year maintenance. Thank you.
Elliot B.
15:23 09 Dec 20
Had my regular maintenance today done by Allen. He was on-time, quick, polite, and everything went well. Hamco makes this annual chore a non-issue.
Jenny P.
16:44 08 Dec 20
In 2016, my husband and I contracted Hamco to replace our furnace. The company did a stellar job. Their skilled and personable technicians have maintained our furnace since it was installed. We are very grateful for their sincere and honest care. When our aging air conditioner died last summer during a heat wave, we contacted Hamco again to do the installation. Again, they were quick to act and their skilled and personable sales and technical staff did a fantastic job. With each call, they have always arrived on time with full PPE, are polite and leave the area where the work was done spotless. We cannot say enough good things about this wonderful company and have recommended Hamco to four of our friends. If you are considering a new furnace, air conditioning unit, or maintenance, you cannot go wrong with Hamco. Thank you, this review was a pleasure to post!
Paul P.
15:30 08 Dec 20
Professional and likeable staff who are knowledgeable, fair, and quick to respond. We have been happily using HAMCO for many years.
Ryan S.
21:57 02 Dec 20
Great diagnostic service and affordable and honest advice from tech Andrew. When you need to stay warm or cool, call the hamco!
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